Terms of service

Terms of Service

Who I Am: The terms "I," "me," and "my" refer to Victoria Burroughes, a sole trader operating as Vicky's Kitchen. My business is run on Shopify, which provides the online platform for my store.

1. Using My Website

By using my website, you agree to these terms and my Privacy Policy. If you are under the age of 18, you confirm you have permission from a parent or guardian. All information you provide must be accurate and up-to-date.

2. My Products

I do my best to accurately show my products, but colours and appearance may vary on your screen. I can change product descriptions and pricing at any time without notice. I reserve the right to limit the quantity of any product sold.

3. Orders and Payments

When you place an order, it's an offer to buy. I reserve the right to accept or decline your order. All orders are subject to my Refund Policy. You confirm that the payment details you provide are correct and that you are authorized to use them.

4. Shipping and Delivery

All delivery times are estimates. I am not responsible for delays caused by the shipping carrier or events outside my control. Once I hand the products to the courier, the risk of loss transfers to you.

5. Intellectual Property

All content on my website—including images, text, and logos—is my property or is used with permission. You may not use, copy, or distribute any part of my site's content without my consent.

6. Your Feedback

Any ideas, suggestions, or reviews you share with me become my property, and I can use them for any purpose without paying you. You are responsible for ensuring your feedback does not violate any third-party rights or contain anything unlawful or offensive.

7. Liability and Disclaimer

My products are sold "as is." I do not guarantee that your use of my service will be uninterrupted or error-free. My liability for any loss or damage is limited to what is permitted under UK law. This does not affect your statutory consumer rights.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be handled exclusively by the courts of England.

9. Changes to Terms

I can update these terms at any time. Your continued use of my website after any changes means you accept the new terms.

10. Contact

For any questions about these terms, please contact me at hello@vickyskitchen-norwich.co.uk.

My Business Information:

Vicky's Kitchen (Victoria Burroughes, Sole Trader)
Email: hello@vickyskitchen-norwich.co.uk
Address: 29 St Leonards Road, Norwich, NR1 4BL